IT Support
On-site and remote technical support to resolve issues quickly and keep your operations running.
Learn moreIT support, infrastructure, networking, security, cloud, and digital solutions for businesses, professionals, and homes. On-site service in Curitiba and remote support across Brazil.
Complete solutions to keep your technology running securely and efficiently.
On-site and remote technical support to resolve issues quickly and keep your operations running.
Learn moreDesign, installation, and maintenance of networks, Wi-Fi, and server infrastructure for businesses of any size.
Learn moreFirewalls, secure remote access, VPNs, and best practices to protect your data and your operation.
Learn moreCloud infrastructure, virtualization, backup, and automation for modern, scalable operations.
Learn moreCustom applications, integrations, and automations to meet your business's specific needs.
Learn moreStrategic guidance to align technology, security, and infrastructure with your business goals.
Learn moreThe platforms, tools and disciplines we support day to day.
These are some of the technologies, platforms and tools we use across development, infrastructure, networking, security and deployment. Proactive Idea itself currently runs on an architecture built around Red Hat, Podman, Quadlet/systemd, Java, Spring Boot, Thymeleaf, HAProxy and Cloudflare.
Logos are shown only to identify the technologies and do not imply partnership or endorsement.
Every solution is designed around the specific reality of your business or home.
Sound security practices applied to every project, from setup to ongoing support.
Knowledge that combines infrastructure, networking, security, and software development.
Direct, clear communication — no bureaucracy, no automated runaround.
We work to prevent problems before they affect your operations.
Technical decisions guided by the real goals of the people we work with.
We believe good technology shouldn't just fix problems after they happen. It should help prevent them, reduce risk, improve productivity, and prepare you for what's next. That's the idea behind the name Proactive Idea — and our promise: Technology That Moves Forward.
We provide on-site service in Curitiba, along with remote support for clients in other parts of Brazil. Proactive Idea does not operate a physical storefront or walk-in location — support is arranged around each client's needs, on-site or remotely.
Most requests start remotely; we visit when the work needs someone on site. Here is what we cover:
We work with businesses of all sizes, independent professionals, and homes — each with a solution suited to their reality.
IT support, networks, servers, security, backup, and tools like Microsoft 365 and Google Workspace to keep your business running efficiently.
Remote support, cloud tools, and a secure working environment for independent and small-scale professionals.
Technical support, Wi-Fi, security, and backup to keep your home technology running without hassle.
A selection of platforms and solutions we have built to turn real operational needs into practical technology.
A multilingual platform for Yohal Group Corp., combining document and immigration assistance, travel, notary, and related customer services.
A multi-tenant SaaS platform giving car wash businesses a professional digital presence and daily operations toolkit.
Engineering platform for MSP inventory and operations, designed for multi-client environments.
Talk to Proactive Idea to assess your needs and find the right solution.